Get In Touch
Please bear with us if trying to get in touch – our phone lines and live chat are extremely busy at the moment as we work through a few of the busiest days of the year. Our team are working hard to get back to everyone as quickly as possible.
🗓 I need to change my delivery date
If you want to change your delivery date, that’s typically no problem so long as we have at least 4 business days notice. Change it here.
🚚 I have a question about delivery
Check out our Delivery Info page for lots of useful info.
🎄 I need help choosing a tree
We’ve got a handy tree chooser quiz here, or you can click the ‘help me choose’ button on any tree page.
📨 Where's my order confirmation?
Order confirmations are sent automatically and typically arrive within 10 minutes. If you can’t see one, please check your junk/spam folder first then get in touch if there’s still no sign of it.
🚜 Can I visit the farm to choose a tree myself?
Definitely! Visit sussextrees.co.uk for more info!
Need more answers?
Chat with us
Our office is open 9-5 on weekdays, 10-4 on weekends. Give us a bell on 01444 707360.
Send us an email
Our office is typically staffed Monady to Friday, 9 to 5 from early November. From the middle of November we’re here 7 days a week (10-4 on weekends).