Get In Touch

Please bear with us if trying to get in touch – our phone lines and live chat are extremely busy at the moment as we work through a few of the busiest days of the year. Our team are working hard to get back to everyone as quickly as possible.

Quick answers

🗓 I need to change my delivery date

If you want to change your delivery date, that’s typically no problem so long as we have at least 4 business days notice. Change it here.

🚚 I have a question about delivery

Check out our Delivery Info page for lots of useful info.

🎄 I need help choosing a tree

We’ve got a handy tree chooser quiz here, or you can click the ‘help me choose’ button on any tree page.

📨 Where's my order confirmation?

Order confirmations are sent automatically and typically arrive within 10 minutes. If you can’t see one, please check your junk/spam folder first then get in touch if there’s still no sign of it.

🚜 Can I visit the farm to choose a tree myself?

Definitely! Visit sussextrees.co.uk for more info!

Need more answers?

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Chat with us

Usually the quickest way to get an answer, we’re online 9-5 daily.

Call us

Our office is open 9-5 on weekdays, 10-4 on weekends. Give us a bell on 01444 707360.

Send us an email

Send the team a message and we’ll get back to you as quick as we can!

Office Hours

Our office is typically staffed Monady to Friday, 9 to 5 from early November. From the middle of November we’re here 7 days a week (10-4 on weekends).

Email Us