Get In Touch

Quick answers

🗓 I need to change my delivery date

If you want to change your delivery date, that’s typically no problem so long as we have at least 4 business days notice. Change it here.

🚚 I have a question about delivery

Check out our Delivery Info page for lots of useful info.

🎄 I need help choosing a tree

We’ve got a handy tree chooser quiz here, or you can click the ‘help me choose’ button on any tree page.

📨 Where's my order confirmation?

Order confirmations are sent automatically and typically arrive within 10 minutes. If you can’t see one, please check your junk/spam folder first then get in touch if there’s still no sign of it.

🚜 Can I visit the farm to choose a tree myself?

Definitely! Visit for more info!

Need more answers?

Send us an email

Send the team a message and we’ll get back to you as quick as we can!

Call us

From January to September our office isn’t permanently staffed, but if you call from 9-5 on weekdays you’ll be routed through to a member of the team when available on their mobile.

Office Hours

Our office is staffed Monday to Friday, 9 to 5 from early October. From mid-November we’re here 7 days a week (10-4 on weekends).

Email Us

      Your Basket
      Your basket is emptyReturn to Shop