Get In Touch
Quick answers
🗓 I need to change my delivery date
If you want to change your delivery date, that’s typically no problem so long as we have at least 4 business days notice. Change it here.
🚚 I have a question about delivery
Check out our Delivery Info page for lots of useful info.
🎄 I need help choosing a tree
We’ve got a handy tree chooser quiz here, or you can click the ‘help me choose’ button on any tree page.
📨 Where's my order confirmation?
Order confirmations are sent automatically and typically arrive within 10 minutes. If you can’t see one, please check your junk/spam folder first then get in touch if there’s still no sign of it.
🚜 Can I visit the farm to choose a tree myself?
Definitely! Visit sussextrees.co.uk for more info!
Need more answers?
Send us an email
Call us
From January to September our office isn’t permanently staffed, but if you call from 9-5 on weekdays you’ll be routed through to a member of the team when available on their mobile.
Office Hours
Our office is staffed Monday to Friday, 9 to 5 from early October. From mid-November we’re here 7 days a week (10-4 on weekends).
